Privacy Policy

1. Who We Are

Simple Trading is an independent trading mentorship service operated by Scrixter. We offer 1-on-1 coaching sessions and free trading resources focused on Nasdaq futures and ICT methodology. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

We collect only the information necessary to provide our services:

• Account information: When you sign in, we collect your name and email address through our authentication provider.
• Booking requests: When you submit a session request, we collect your name, email, experience level, session type preference, and any message you include.
• Payment information: Payments are processed securely by Stripe. We never store your card number, CVV, or full payment details. We only store a Stripe customer ID and order reference for your records.
• Usage data: We may collect basic analytics (page views, session duration) to understand how the site is used. This data is anonymized and never tied to your identity.

3. How We Use Your Information

We use the information we collect exclusively to:

• Process and fulfill your session bookings
• Send you booking confirmations and follow-up communications
• Respond to questions or support requests you send us
• Improve the website and the quality of our services

We do not sell, rent, or share your personal information with any third party for marketing purposes. We do not send unsolicited emails or newsletters.

4. Third-Party Services

We use a small number of trusted third-party services to operate the site:

• Stripe — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• TradingView — for the embedded live chart widget. TradingView may set cookies when you interact with the chart.
• Manus — our hosting and authentication platform.

These services have their own privacy policies and data practices. We encourage you to review them if you have concerns.

5. Cookies

We use a session cookie to keep you logged in while you browse the site. This cookie is essential for the site to function and is deleted when you log out or close your browser. We do not use tracking cookies or advertising cookies.

6. Data Retention

We retain your account and order information for as long as your account is active or as required to fulfill our services. If you would like your data deleted, contact us at the email below and we will process your request within 30 days.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us directly. We will respond promptly and without unnecessary delay.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access or disclosure. All data is transmitted over HTTPS. Payment data is handled entirely by Stripe and never touches our servers in raw form.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at: [email protected]